Privacy Policy

Last Updated: January 15, 2025

Look, privacy policies are usually dense legal documents nobody reads. We're trying something different - straight talk about what data we collect, why we need it, and how we protect it.

What Information We Collect

When you use our licensing cost calculator or contact our team, here's what we gather:

  • Calculator inputs: Jurisdiction preferences, operator type, license category selections
  • Contact information: Email address, name, company details (only if you voluntarily provide them)
  • Technical data: IP address, browser type, device information, pages visited
  • Cookie data: Session tracking, preference settings, analytics identifiers

We don't collect payment information directly - any transactions go through encrypted third-party processors who maintain PCI compliance.

How We Use Your Information

Here's the breakdown of what we actually do with your data:

  1. Deliver our services: Generate accurate cost estimates, send calculation results, provide regulatory guidance
  2. Improve functionality: Analyze which jurisdictions users research most, identify confusing interface elements, optimize calculator accuracy
  3. Communicate updates: Notify you about regulatory changes affecting your target jurisdictions (only if you've opted in)
  4. Maintain security: Detect fraudulent activity, prevent unauthorized access, protect against spam

We never sell your personal information to third parties. Period. That business model doesn't align with the trust consulting relationships require.

Data Sharing and Third Parties

We share limited data with these categories of partners:

  • Analytics providers: Google Analytics (anonymized IP tracking) to understand site usage patterns
  • Email service providers: For delivering calculation results and regulatory updates you've requested
  • Legal compliance: When required by subpoena, court order, or applicable gaming regulations

All third-party processors sign data protection agreements and maintain industry-standard security protocols.

Your Data Rights

You control your information. Here's how to exercise your rights:

  • Access: Request a copy of all data we've collected about you
  • Correction: Update inaccurate information in your profile or past calculations
  • Deletion: Ask us to erase your data (subject to legal retention requirements)
  • Opt-out: Unsubscribe from communications or disable non-essential cookies

Send data rights requests to [email protected] - we respond within 10 business days.

Data Security Measures

We implement these protections:

  • 256-bit SSL encryption for all data transmission
  • Regular security audits and penetration testing
  • Access controls limiting employee data visibility
  • Encrypted backups with 90-day retention limits

No system is 100% secure, but we maintain safeguards that meet or exceed gaming industry standards.

Cookie Policy

We use three types of cookies:

  1. Essential cookies: Required for calculator functionality (cannot be disabled)
  2. Analytics cookies: Track aggregate usage patterns (can be disabled)
  3. Preference cookies: Remember your jurisdiction selections and interface settings

Adjust cookie settings through the banner that appears on your first visit or via your browser preferences.

Children's Privacy

Our services target gaming industry professionals, not minors. We don't knowingly collect data from anyone under 18. If you believe a child has provided information, contact us immediately for deletion.

Policy Updates

When we modify this policy, we'll update the "Last Updated" date and notify active users via email. Continued use after changes constitutes acceptance of updated terms.

Contact Us

Questions about our privacy practices? Reach our data protection team:

Email: [email protected]
Response time: 2-3 business days for general inquiries, 10 days for formal data requests